Sistaco Pty Ltd aims to provide you with quality service and this policy sets out our ongoing commitments to you in relation to how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure and dispose of your personal information. A copy of the Australian Privacy Principles is available on the Office of the Australian Information Commissioner's website at www.aoic.gov.au

What is personal data and why do we collect it?

Personal data is information or opinions that identify an individual. Examples of personal information we collect are: names, addresses, email addresses, telephone and fax numbers. This personal data is obtained in a variety of ways, including correspondence, telephone and fax, email, through our website www.sistaco.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties . We do not guarantee any authorized third party website links or policies. We collect your personal data mainly for the purpose of providing our services to you, providing information to our customers and marketing. We may also use your personal information for secondary purposes that are closely related to the primary purpose if you would reasonably expect such use or disclosure.

You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and possible, explain to you why we collect the information and how we intend to use it.

sensitive information

Sensitive information is defined in data protection law as information or opinions about things such as a person's racial or ethnic origin, political opinions, membership in a political association, religious or philosophical beliefs, membership in a trade union or other professional body, criminal record or health information. Sensitive information will only be used by us:

• For the primary purpose for which it was purchased

• For an ancillary purpose that is directly related to the primary purpose

• With your consent; or where required or permitted by law.

Third

Where appropriate and practicable, we will only collect your personal data from you. However, in certain circumstances information may be provided to us by third parties. In such event, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information Your personal information may be disclosed in a variety of circumstances, including the following:

• third parties with whom you consent to use or disclosure; and

• Where required or permitted by law. Security of personal information Your personal information will be stored in a manner that reasonably protects against misuse and loss and against unauthorized access, alteration or disclosure.

When your personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently anonymize your personal information. However, most personal data is stored in customer files, which are retained by us for a minimum of 7 years.

Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Text STOP to unsubscribe or HELP for help. Message and data charges may apply.

Access to Your Personal Information

You can access, update and/or correct the personal information we hold about you, subject to certain exceptions. If you wish to access your personal data, please contact us in writing. Sistaco Pty Ltd does not charge a fee for your access request but may charge an administration fee for providing a copy of your personal information. In order to protect your personal information, we may require identification from you before releasing the requested information. Maintaining the quality of your personal information It is important to us that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete and up to date.

If you find that the information we hold is not current or inaccurate, please let us know as soon as possible so that we can update our records and ensure we can continue to provide you with quality services.

Policy update

This policy may change from time to time and is available on our website. Privacy Policy Complaints and Inquiries If you have any questions or complaints about our privacy policy, please contact us at: sales@sistaco.com +617 3184 4425